Living our blueprint

...we ensure the agility and environment for decisive management actions. Board diversity now 70% female and 80% Black, and the Exco is 42% female and 50% Black, which contributes unique insights into the Group’s development.

...we provide opportunities that exceed personal ambitions. We encourage team work to ensure ongoing growth at operational level. To achieve this successfully, support is provided in various ways, such as the R230 million spent on employee and community assistance through the pandemic, a wellness programme available within Bidvest, and easy access to vaccine immunisation.

...our decentralised management structure enabled us to prepare early for the consequences of the pandemic. We focused on conserving cash resources, protecting liquidity, rapidly right-sized businesses, and we disposed of businesses that have been extraordinarily hard-hit by the pandemic. We also improved digital access and assurance throughout the Group. This has all resulted in continued delivery of superior shareholder returns, which are balanced with all our other stakeholder priorities.

...we approved and formulated our ESG Framework with management targets linked to performance indicators, agreed and implemented. Like-for-like emissions and water intensity reduced by 6% and 15%, respectively. Significant support provided to our communities, to counter COVID-19 impacts, as well as provide education, healthcare and other support for the most vulnerable in our societies.

...we continue to extract value from our strategy, which includes a better than expected contribution from PHS, advancing the Noonan growth plan to achieve significant scale, introduced numerous innovations (monitoring cable theft, floor scrubbers, call centre “bots” and other exciting developments), accelerated ITC specialist services and enhanced technological support functions.