Measuring our performance

		Topic	Our aim	We will	Measurement	FY2019 base	FY2025 target	FY2022 actual
Environmental	E1	Own carbon footprint	To reduce the emission intensity of our operations by 20% by 2025 from the 2019 base	Continue to improve energy efficiency, shift our energy consumption to lower emission sources, invest in renewable sources and configure our properties to be environmentally-smart	Scope 1 and 2 emissions intensity	4.33	3.46	3.07
					% electricity sourced from renewables	1%		2%
	E2	Resource use	To reduce the waste generated and water intensity in our operations by 20% by 2025 from the 2019 base	Step up waste recycling efforts	Quantum of recycled waste (ton)	511 413		2 117 298
					% of waste generated recycled	3%		96%
				Increase recycled raw material content in products and packaging whilst also making it more environmentally friendly	% product and packaging content from recycled material			Refer commentary
				Reduce the net quantum of water used taking into account recycling	Net water intensity	24.91	19.93	18.41
			Source product from supply chain partners that are responsible in their dealings and achieve 100% compliance by 2025 and contribute to the circular economy	Engage with these tier 1 suppliers to ensure that they have adopted the commitments described in our Ethical Purchasing Code (industry standard or equivalent environmental assessment)	% offshore suppliers being compliant as measured by self disclosure		100%	66%
				Introduce the recovery/take-back of product at the end of life	Quantum of items recovered			Refer commentary
Social	S1	Diversity	To be an inclusive employer where everyone is treated equally with females at all levels making up 45% and African people 50% in SA operations by 2025	We will actively manage appointments at top, senior and middle-management to achieve race and gender diversity
					Total employees:
					Female	45%	45%	43%
					African		50%	67%
					Gender and race split at top, senior and middle-management; % appointments:
					Female	36%	45%	37%
					Appointments – female			29%
					African	34%	50%	35%
					Appointments – African			11%
	S2	Occupational hygiene and safety	Provide safe working environment by reducing workplace injuries by 5% per annum	Reduce workplace injuries, both serious and nonserious	LTIFR (major injuries)	1.92	5% annual reduction	2.68
					Fatalities	4		11
				Implement learnings from particular incidents and regular training	# of employees trained on Health and Safety			90 181
	S3	Wellbeing	Protect and enhance livelihoods and wellbeing of our employees	Support employees through enterprise wide employee wellness programme and initiatives	# employees that participated			79 993
				Continuously develop the skills of our employees and in industries in which we operate	# learnerships, internships and apprenticeships			5 596 participants; 406 absorbed
	S4	Labour practices and human rights in our own operations and supply chain	To protect and advance livelihoods	Protect and treat our own people fairly	# lost CCMA cases			77
				Engage with tier 1 suppliers to ensure that they have adopted the commitments described in our Code of Ethical Purchasing (industry standard or equivalent labour assessment)	% offshore suppliers being compliant as measured by self disclosure		100%	66%
	S6	Supply chain transformation	To support local businesses in their growth aspirations	Source locally from B-BBEE compliant suppliers. Goal is >90% sourcing from local suppliers with a Level 4, or better rating, by 2025	% local procurement from compliant suppliers	50%	>90%	74%
Governance	G1	Ethics	To conduct business with uncompromising integrity	Be honest, respectful and accountable at all times to all stakeholders	Cases reported via the Ethics Line and the resolution thereof			146
				Transparently and actively monitor and manage product and service safety as well as regulatory compliance	# of product recalls			10
					# regulatory violations/fines			0
	G2	Governance structures	To provide assurance to all stakeholders through independent oversight	Uphold the established governance structures and have a B-BBEE Level 2 rating by 2025	B-BBEE audited rating	L3	L2	L3*
					% board independent			75%
	G3	Risk management	Identify material risks, qualitative and quantitative, and mitigating them	Formulate mitigating actions for all identified material risks	Risk register			Refer pg 6
	G4	Data privacy	To comply with legislation and reduce ITsecurity risks	Deploy ALICE across all businesses to continuously assess data governance and basic IT hygiene. We target a score of 25% or lower by 2023	ALICE IT score		<25%	33%
					# of reported cyber/information breaches			6
				Implement a data privacy framework and raise internal awareness	# of employees trained			35% externally trained; balance internal awareness

* Awarded Level 2 contributors status effective 13 October 2022.