Onerous contracts
Onerous contracts are identified through regular reviews of the terms and conditions of contracts as well as on the acquisition of businesses.
A provision for onerous contracts is calculated as the present value of the portion which management deems to be onerous in light of the
current market conditions, discounted using market-related rates. An annual expense is recognised over the life of the contracts.
Insurance liabilities
Insurance liabilities include amounts provided for: unearned premiums, which represent the proportion of premiums written in the current year
which relate to risks that have not expired by the end of the financial year and are calculated on a time proportionate basis; deferred acquisition
costs, which are recognised on a basis consistent with the related provisions for unearned premiums; claims, which are calculated on the
settlement amount outstanding at year-end; and claims incurred but not reported, for claims arising from events that occurred before the close
of the accounting period but which had not been reported to the Group by that date, and are calculated based on the preceding six years’
insurance premium revenue multiplied by percentages specified in the Short-Term Insurance Act.
Provision for cost of dismantling and site restoration
A provision is raised for the estimated costs of dismantling and removing items, and restoring the property on which they are located. The
change in the liability arising as a result of unwinding the discount is recognised in the income statement as a finance charge. The dismantling of
the plant and recommissioning of buildings is expected to coincide with the end of the useful life of the plant and lease periods.
Customer loyalty programme
This is a customer loyalty programme introduced by certain operations within the Group, whereby customers can earn points for redemption in
the form of gift certificates and products of the operations. The provision is calculated based on the points outstanding at year-end.
Other
Consists of various individually insignificant provisions. |